{"id":2150,"date":"2024-10-29T14:38:44","date_gmt":"2024-10-29T17:38:44","guid":{"rendered":"https:\/\/faq.uol.com.br\/uolhost\/como_alterar_as_licen_as_de_um_ou_mais_usu_rio_microsoft_\/"},"modified":"2025-09-23T15:16:51","modified_gmt":"2025-09-23T18:16:51","slug":"como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft","status":"publish","type":"post","link":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/","title":{"rendered":"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft?"},"content":{"rendered":"<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<div>\n<div>\n<figure class=\"table\">\n<table>\n<tbody>\n<tr>\n<td>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<p class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun\" lang=\"PT-BR\" style=\"font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\"><strong>Quando usar esta FAQ?<\/strong><\/span><span class=\"EOP SCXW59047778 BCX0\" style=\"font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/span><\/p>\n<\/div>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<ul>\n<li class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin-bottom: 0px;margin-right: 0px;margin-top: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\">\n<p style=\"margin-left: 0px\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">Quando precisar da troca da licen\u00e7a de usu\u00e1rio.<\/span><span class=\"EOP CommentHighlightRest SCXW59047778 BCX0\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/span><\/p>\n<\/li>\n<li class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin-bottom: 0px;margin-right: 0px;margin-top: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\">\n<p style=\"margin-left: 0px\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">Essa troca de plano pode ser um upgrade (altera\u00e7\u00e3o para um plano superior) ou <\/span><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun SpellingErrorV2Themed CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));background-image: var(--urlSpellingErrorV2, );background-position: left bottom;border-bottom: 1px solid transparent;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">downgrade<\/span><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\"> (altera\u00e7\u00e3o para um plano inferior) de plano.<\/span><span class=\"EOP CommentHighlightPipeRest SCXW59047778 BCX0\" style=\"border-left: 1px solid var(--clrCommentsHighlightPipeRest, #424242);font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<p class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\"><span style=\"color: #538135\"><span class=\"EOP SCXW59047778 BCX0\" style=\"font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/span><\/p>\n<\/div>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<p class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));border-left: 1px solid var(--clrCommentsHighlightPipeRest, #424242);font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\"><strong>O que preciso saber antes de usar essa FAQ?<\/strong><\/span><span class=\"EOP CommentHighlightRest SCXW59047778 BCX0\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/span><\/p>\n<\/div>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<ul>\n<li class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin-bottom: 0px;margin-right: 0px;margin-top: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\">\n<p style=\"margin-left: 0px\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">\u00c9 importante que voc\u00ea tenha o plano de destino dispon\u00edvel para a troca.\u00a0<\/span><\/span><br \/>\n<span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">Para isso, contrate o plano desejado pela nossa <\/span><\/span><a class=\"Hyperlink SCXW59047778 BCX0\" style=\"color: inherit;cursor: text;margin: 0px;padding: 0px;text-decoration: none\" href=\"https:\/\/meunegocio.uol.com.br\/microsoft-office-365\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color: #0563c1\"><span class=\"TextRun Underlined SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\" data-ccp-charstyle=\"Hyperlink\"><u>p\u00e1gina de vendas<\/u><\/span><\/span><\/a><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"auto\"> .<\/span><span class=\"EOP CommentHighlightPipeRest SCXW59047778 BCX0\" style=\"border-left: 1px solid var(--clrCommentsHighlightPipeRest, #424242);font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<p class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));border-left: 1px solid var(--clrCommentsHighlightPipeRest, #424242);font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\"><strong>IMPORTANTE<\/strong><\/span><span class=\"EOP CommentHighlightRest SCXW59047778 BCX0\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;line-height: 24px;margin: 0px;padding: 0px\" data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">:<\/span><\/span><\/p>\n<\/div>\n<div class=\"OutlineElement Ltr SCXW59047778 BCX0\" style=\"background-color: #ffffff;clear: both;color: #000000;cursor: text;direction: ltr;font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;margin: 0px;overflow: visible;padding: 0px;position: relative;text-align: start;text-indent: 0px;text-transform: none\">\n<ul>\n<li class=\"Paragraph SCXW59047778 BCX0\" style=\"background-color: transparent;color: windowtext;font-style: normal;font-weight: normal;margin-bottom: 0px;margin-right: 0px;margin-top: 0px;padding: 0px;text-align: left;text-indent: 0px;vertical-align: baseline\">\n<p style=\"margin-left: 0px\"><span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">Essa FAQ \u00e9 destinada ao respons\u00e1vel pela conta administrativa Microsoft de sua empresa.\u00a0<\/span><\/span><br \/>\n<span style=\"color: #538135\"><span class=\"TextRun SCXW59047778 BCX0 NormalTextRun CommentHighlightRest\" lang=\"PT-BR\" style=\"background-color: var(--clrcommentshighlightrest, rgba(209, 209, 209, 0.5));font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 11pt;font-weight: normal;line-height: 24px;margin: 0px;padding: 0px\" data-contrast=\"none\">Caso voc\u00ea n\u00e3o tenha permiss\u00e3o, fa\u00e7a contato com o aministrador de sua empresa e sugira o uso deste procedimento<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<\/div>\n<p><strong>Altere a licen\u00e7a de um ou mais usu\u00e1rios na Microsoft<\/strong><\/p>\n<\/div>\n<p><strong>1\u00ba Passo<\/strong><\/p>\n<p>Acesse o <a href=\"https:\/\/portal.office.com\/Adminportal\/Home#\/homepage\" target=\"_blank\" rel=\"noopener\">Painel Administrativo Microsoft<\/a> 365.<\/p>\n<p><strong>2\u00ba Passo<\/strong><\/p>\n<p>Encontre os usu\u00e1rios ativos, seguindo o fluxo: \u201c<span style=\"color: #000000\"><span class=\"TextRun SCXW84402666 BCX0 NormalTextRun\" lang=\"PT-BR\" style=\"aspect-ratio: auto;background-blend-mode: normal;border-collapse: separate;border-radius: 0px;border-spacing: 0px;border: 0px none #000000;box-shadow: none;caption-side: top;clear: none;column-fill: balance;column-rule: 0px #000000;column-span: none;columns: auto;cursor: text;direction: ltr;filter: none;flex-flow: row;flex: 0 1 auto;float: none;font-family: WordVisi_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 14.6667px;font-style: normal;font-variant: none;gap: normal;height: auto;letter-spacing: normal;line-height: 18.3458px;margin: 0px;max-height: none;max-width: none;min-height: 0px;min-width: 0px;object-fit: fill;object-position: 50% 50%;overflow: visible;padding: 0px;position: static;text-align: left;text-decoration: none solid #000000;text-indent: 0px;text-transform: none;vertical-align: baseline;width: auto;writing-mode: horizontal-tb;z-index: auto\" data-contrast=\"auto\"><strong>Usu\u00e1rios<\/strong><\/span><\/span>\u201d &gt; \u201c<span style=\"color: #000000\"><span class=\"NormalTextRun SCXW14648838 BCX0\" style=\"background-color: #ffffff;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 14.6667px;font-style: normal;letter-spacing: normal;margin: 0px;padding: 0px;text-align: left;text-indent: 0px;text-transform: none\"><strong>Usu\u00e1rios ativos<\/strong><\/span><\/span>\u201d. Como mostra a imagem abaixo:<\/p>\n<div>\n<div>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png\" \/><\/figure>\n<\/div>\n<\/div>\n<p><strong>3\u00ba Passo<\/strong><\/p>\n<p>Selecione para quais usu\u00e1rios deseja atribuir ou alterar o tipo da licen\u00e7a, assim como a imagem a seguir:<\/p>\n<div>\n<div>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image02_1709567090721.png\" \/><\/figure>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><strong>4\u00ba Passo<\/strong><\/p>\n<p>Com os usu\u00e1rios selecionados, clique na op\u00e7\u00e3o \u201c<span style=\"color: #000000\"><span class=\"TextRun SCXW104596113 BCX0 NormalTextRun\" lang=\"PT-BR\" style=\"aspect-ratio: auto;background-blend-mode: normal;border-collapse: separate;border-radius: 0px;border-spacing: 0px;border: 0px none #000000;box-shadow: none;caption-side: top;clear: none;column-fill: balance;column-rule: 0px #000000;column-span: none;columns: auto;cursor: text;direction: ltr;filter: none;flex-flow: row;flex: 0 1 auto;float: none;font-family: WordVisi_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 14.6667px;font-style: normal;font-variant: none;gap: normal;height: auto;letter-spacing: normal;line-height: 18.3458px;margin: 0px;max-height: none;max-width: none;min-height: 0px;min-width: 0px;object-fit: fill;object-position: 50% 50%;overflow: visible;padding: 0px;position: static;text-align: left;text-decoration: none solid #000000;text-indent: 0px;text-transform: none;vertical-align: baseline;width: auto;writing-mode: horizontal-tb;z-index: auto\" data-contrast=\"auto\"><strong>Gerenciar licen\u00e7as do produto<\/strong><\/span><\/span>\u201d e aguarde o menu aparecer do lado direito da tela, como exemplificado na imagem abaixo:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/iamge03_1709567176543.png\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image04_1709567182453.png\" \/><br \/>\n<strong>5\u00ba Passo<\/strong><\/p>\n<p>Ser\u00e1 questionado qual a\u00e7\u00e3o deseja-se tomar para os usu\u00e1rios selecionados. Dentre as op\u00e7\u00f5es temos:<\/p>\n<p>a) \u201c<span style=\"color: #000000\"><span class=\"TextRun SCXW2285064 BCX0 NormalTextRun\" lang=\"PT-BR\" style=\"aspect-ratio: auto;background-blend-mode: normal;border-collapse: separate;border-radius: 0px;border-spacing: 0px;border: 0px none #000000;box-shadow: none;caption-side: top;clear: none;column-fill: balance;column-rule: 0px #000000;column-span: none;columns: auto;cursor: text;direction: ltr;filter: none;flex-flow: row;flex: 0 1 auto;float: none;font-family: WordVisi_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 14.6667px;font-style: normal;font-variant: none;gap: normal;height: auto;letter-spacing: normal;line-height: 18.3458px;margin: 0px;max-height: none;max-width: none;min-height: 0px;min-width: 0px;object-fit: fill;object-position: 50% 50%;overflow: visible;padding: 0px;position: static;text-align: left;text-decoration: none solid #000000;text-indent: 0px;text-transform: none;vertical-align: baseline;width: auto;writing-mode: horizontal-tb;z-index: auto\" data-contrast=\"auto\"><strong>Substituir<\/strong><\/span><\/span>\u201d o tipo de licen\u00e7as que est\u00e3o atribu\u00eddas.<\/p>\n<p>b) \u201c<strong>Associar mais<\/strong>\u201d, esta op\u00e7\u00e3o ir\u00e1 manter as licen\u00e7as que j\u00e1 est\u00e3o atribu\u00eddas e ir\u00e1 acrescentar uma. Observa\u00e7\u00e3o: s\u00f3 \u00e9 poss\u00edvel seguir com esta op\u00e7\u00e3o caso os tipos de licen\u00e7as sejam complementares.<\/p>\n<p>c) \u201c<strong>Desassociar tudo<\/strong>\u201d, esta op\u00e7\u00e3o serve para retirar todas as licen\u00e7as atribu\u00eddas dos usu\u00e1rios selecionados.<\/p>\n<p><strong>6\u00ba Passo<\/strong><\/p>\n<p>Para continuar com as instru\u00e7\u00f5es de como alterar as licen\u00e7as dos usu\u00e1rios, selecione a op\u00e7\u00e3o \u201c<span style=\"color: #000000\"><span class=\"TextRun SCXW214331349 BCX0 NormalTextRun\" lang=\"PT-BR\" style=\"aspect-ratio: auto;background-blend-mode: normal;border-collapse: separate;border-radius: 0px;border-spacing: 0px;border: 0px none #000000;box-shadow: none;caption-side: top;clear: none;column-fill: balance;column-rule: 0px #000000;column-span: none;columns: auto;cursor: text;direction: ltr;filter: none;flex-flow: row;flex: 0 1 auto;float: none;font-family: WordVisi_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 14.6667px;font-style: normal;font-variant: none;gap: normal;height: auto;letter-spacing: normal;line-height: 18.3458px;margin: 0px;max-height: none;max-width: none;min-height: 0px;min-width: 0px;object-fit: fill;object-position: 50% 50%;overflow: visible;padding: 0px;position: static;text-align: left;text-decoration: none solid #000000;text-indent: 0px;text-transform: none;vertical-align: baseline;width: auto;writing-mode: horizontal-tb;z-index: auto\" data-contrast=\"auto\"><strong>Substituir<\/strong><\/span><\/span>\u201d e aguarde as op\u00e7\u00f5es de licen\u00e7as dispon\u00edveis aparecerem, como mostra a imagem a seguir:<\/p>\n<div>\n<div>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/iamge05_1709567380553.png\" \/><\/figure>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><strong>7\u00ba Passo<\/strong><\/p>\n<p>Selecione qual licen\u00e7a deseja atribuir aos usu\u00e1rios e clique em \u201c<span style=\"color: #000000\"><span class=\"NormalTextRun SCXW237662324 BCX0\" style=\"background-color: #ffffff;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-size: 14.6667px;font-style: normal;letter-spacing: normal;margin: 0px;padding: 0px;text-align: left;text-indent: 0px;text-transform: none\"><strong>Salvar altera\u00e7\u00f5es<\/strong><\/span><\/span>\u201d para salvar as altera\u00e7\u00f5es:<\/p>\n<div>\n<div>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image06_1709567427753.png\" \/><\/figure>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><strong>8\u00ba Passo<\/strong><\/p>\n<p>Aguarde a confirma\u00e7\u00e3o da altera\u00e7\u00e3o:<\/p>\n<div>\n<div>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image07_1709567462096.png\" \/><\/figure>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><strong>9\u00ba Passo<\/strong><\/p>\n<p>Verifique se as licen\u00e7as foram atribu\u00eddas corretamente:<\/p>\n<div>\n<div>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/iamge08_1709567499824.png\" \/><\/figure>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><strong>Pronto!<\/strong> O tipo de licen\u00e7a foi\u00a0alterada para os usu\u00e1rios selecionados\u00a0e as novas licen\u00e7as j\u00e1 est\u00e3o dispon\u00edveis para uso.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quando usar esta FAQ?\u00a0 Quando precisar da troca da licen\u00e7a de usu\u00e1rio.\u00a0 Essa troca de plano pode ser um upgrade (altera\u00e7\u00e3o para um plano superior) ou downgrade (altera\u00e7\u00e3o para um plano inferior) de plano.\u00a0 \u00a0 O que preciso saber antes de usar essa FAQ?\u00a0 \u00c9 importante que voc\u00ea tenha o plano de destino dispon\u00edvel para [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"article_uolhost","format":"standard","meta":{"footnotes":""},"categories":[505,324],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft? - FAQ UOL Host<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft? - FAQ UOL Host\" \/>\n<meta property=\"og:description\" content=\"Quando usar esta FAQ?\u00a0 Quando precisar da troca da licen\u00e7a de usu\u00e1rio.\u00a0 Essa troca de plano pode ser um upgrade (altera\u00e7\u00e3o para um plano superior) ou downgrade (altera\u00e7\u00e3o para um plano inferior) de plano.\u00a0 \u00a0 O que preciso saber antes de usar essa FAQ?\u00a0 \u00c9 importante que voc\u00ea tenha o plano de destino dispon\u00edvel para [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/\" \/>\n<meta property=\"og:site_name\" content=\"FAQ UOL Host\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-29T17:38:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T18:16:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/\",\"url\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/\",\"name\":\"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft? - FAQ UOL Host\",\"isPartOf\":{\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png\",\"datePublished\":\"2024-10-29T17:38:44+00:00\",\"dateModified\":\"2025-09-23T18:16:51+00:00\",\"author\":{\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/#\/schema\/person\/ca471cdebf5cc77ad5e5060a3aad80c8\"},\"breadcrumb\":{\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#primaryimage\",\"url\":\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png\",\"contentUrl\":\"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/faq.uol.com.br\/uolhost\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/#website\",\"url\":\"https:\/\/faq.uol.com.br\/uolhost\/\",\"name\":\"FAQ UOL Host\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/faq.uol.com.br\/uolhost\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/#\/schema\/person\/ca471cdebf5cc77ad5e5060a3aad80c8\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/faq.uol.com.br\/uolhost\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/97a1f074c859e56190cc8daf6e1d4a12?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/97a1f074c859e56190cc8daf6e1d4a12?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/faq.uol.com.br\"],\"url\":\"https:\/\/faq.uol.com.br\/uolhost\/content\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft? - FAQ UOL Host","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/","og_locale":"pt_BR","og_type":"article","og_title":"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft? - FAQ UOL Host","og_description":"Quando usar esta FAQ?\u00a0 Quando precisar da troca da licen\u00e7a de usu\u00e1rio.\u00a0 Essa troca de plano pode ser um upgrade (altera\u00e7\u00e3o para um plano superior) ou downgrade (altera\u00e7\u00e3o para um plano inferior) de plano.\u00a0 \u00a0 O que preciso saber antes de usar essa FAQ?\u00a0 \u00c9 importante que voc\u00ea tenha o plano de destino dispon\u00edvel para [&hellip;]","og_url":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/","og_site_name":"FAQ UOL Host","article_published_time":"2024-10-29T17:38:44+00:00","article_modified_time":"2025-09-23T18:16:51+00:00","og_image":[{"url":"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"admin","Est. tempo de leitura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/","url":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/","name":"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft? - FAQ UOL Host","isPartOf":{"@id":"https:\/\/faq.uol.com.br\/uolhost\/#website"},"primaryImageOfPage":{"@id":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#primaryimage"},"image":{"@id":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#primaryimage"},"thumbnailUrl":"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png","datePublished":"2024-10-29T17:38:44+00:00","dateModified":"2025-09-23T18:16:51+00:00","author":{"@id":"https:\/\/faq.uol.com.br\/uolhost\/#\/schema\/person\/ca471cdebf5cc77ad5e5060a3aad80c8"},"breadcrumb":{"@id":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#primaryimage","url":"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png","contentUrl":"https:\/\/static-or02.inbenta.com\/1e97769f3b041846e69e3ebc1eedf259dbf271d0bb23cd2651d9c05b732d8c56\/image01_1709566622488.png"},{"@type":"BreadcrumbList","@id":"https:\/\/faq.uol.com.br\/uolhost\/content\/como-alterar-as-licencas-de-um-ou-mais-usuario-microsoft\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/faq.uol.com.br\/uolhost\/"},{"@type":"ListItem","position":2,"name":"Como alterar as licen\u00e7as de um ou mais usu\u00e1rio Microsoft?"}]},{"@type":"WebSite","@id":"https:\/\/faq.uol.com.br\/uolhost\/#website","url":"https:\/\/faq.uol.com.br\/uolhost\/","name":"FAQ UOL Host","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/faq.uol.com.br\/uolhost\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/faq.uol.com.br\/uolhost\/#\/schema\/person\/ca471cdebf5cc77ad5e5060a3aad80c8","name":"admin","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/faq.uol.com.br\/uolhost\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/97a1f074c859e56190cc8daf6e1d4a12?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/97a1f074c859e56190cc8daf6e1d4a12?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/faq.uol.com.br"],"url":"https:\/\/faq.uol.com.br\/uolhost\/content\/author\/admin\/"}]}},"category_names":["Primeiros Passos","Produtos Microsoft"],"_links":{"self":[{"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/posts\/2150"}],"collection":[{"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/comments?post=2150"}],"version-history":[{"count":3,"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/posts\/2150\/revisions"}],"predecessor-version":[{"id":8562,"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/posts\/2150\/revisions\/8562"}],"wp:attachment":[{"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/media?parent=2150"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/categories?post=2150"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/faq.uol.com.br\/uolhost\/wp-json\/wp\/v2\/tags?post=2150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}